A method is provided for providing a user with the ability to access and collect records associated with the user in a secure and private manner. The method includes assigning a phone number to the user for private fax and voice communications from service providers, associating access information with the user for the user to use to access a web site, receiving a private fax communication comprising a record associated with the user for which the user has requested and given permission to the service provider to send to the phone number, converting the private fax communications into an image file format, storing the record encoded in the image file format, and providing the user with access to the web site using the access information and providing on the web site an interface to the records of the user for the user to access the record.